Walmart is experimenting with a new "best-of-both worlds" approach to the checkout process that offers the speed and convenience of cashierless checkout, but with a more personalized experience. Walmart employees will "float" in the checkout area, directing shoppers to open lanes and providing assistance when needed. It will be very interesting to see how this plays out on a larger scale, as they test it in their Fayetteville Supercenter. Read more in Grocery Dive: https://bit.ly/2DksMc5 #CategoryManagement #ShopperInsights #CPG #Retail
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Global Operations Director and Shopper Insight Expert
3yThis has been the norm in the UK (and many other countries) for about 15yrs - how does this differ?